Last Updated: 4 January 2026

Welcome to Lola's Cakes Paints & Parties! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

These Terms & Conditions apply to all purchases made through our website.
We reserve the right to update or change these terms at any time without prior notice.

2. Products & Pricing

All prices are listed in GBP and include applicable taxes unless stated otherwise.
We make every effort to display product details accurately, but slight variations in colour or design may occur.

3. Orders & Payment

Orders are confirmed once payment has been successfully processed.
We accept major credit/debit cards, PayPal, and other payment methods listed at checkout.

4. Shipping & Delivery

Shipping costs will be added to sales made via the store.
Standard delivery times are 3-5 business days but are not guaranteed.
We are not responsible for delays caused by courier services or customs.

5. Returns & Refunds

You may return most items within 14 days of delivery for a refund or exchange, provided they are unused and in original packaging.
Certain items (e.g., personalised goods, perishable / food items) are non-returnable.

6. Liability

We are not liable for any indirect or consequential loss arising from the use of our products.
Our total liability for any claim shall not exceed the purchase price of the product in question.

7. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
If you have any questions about these Terms & Conditions, please email us at lolascakespaintsandparties@gmail.com

Last Updated: 4 January 2026

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

2. Information We Collect

We may collect:
Personal details (e.g., name, email address) when you contact us or sign up for services.
Usage data (e.g., pages visited, time spent on site) via cookies and analytics tools.

3. How We Use Your Information

We use your information to:
Provide and improve our services.
Respond to your enquiries.
Send updates or marketing (only if you’ve opted in).

4. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work as intended.

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted service providers who help us operate our website, or when required by law.

6. Your Rights

Under UK GDPR, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Security

We take reasonable measures to protect your data from unauthorised access, alteration, or loss.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
lolascakespaintsand parties@gmail.com

You may return most items within 14 days of delivery for a refund or exchange, provided they are unused and in original packaging.
Certain items (e.g., personalised goods, perishable / food items) are non-returnable.